Customer
Data-driven technologies and behavioural analysis tools can help people with cognitive disabilities live a life of safety and freedom. This was an idea of our client Avail Support, which they decided to bring to life with the help of a software vendor. With the help of Talmatic, they have built an innovative life-changing application that is already available on the market.
Who Is Avail Support and What Is Their Goal
Avail Support is a project aimed at helping people with cognitive disorders and learning disabilities, such as Autism, Down Syndrome, brain injuries, and other cognitive disabilities. These people usually have additional needs and require assistance in their daily routines. Our client came up with the idea of a handy mobile application to provide them with this assistance.
The designed application should equip users with tools to self-manage their day and become more self-sufficient, and less dependent on caregivers. Our client came up with best practice guidelines and evidence-based programs which we have implemented in our PHP project. Together we started the development of an interactive online platform combining data-driven technologies and behavioural analysis tools into a virtual support application.
Our client was going to cooperate with local authorities and governments all over the world to spread the application and impact more people who needed such assistance, providing them with a life-changing experience. The Talmatic team was excited to take part in such an important and valuable project.
Challenges We Have Faced on the Way to a Product
Implementing the project together with the Avail Support team, we’ve faced several challenges:
- Need for aligned project vision. Our client needed not just to hire remote developers fast but to find an ally who would share the project vision and values. As the project has a big social value, it was important for our client to involve a partner who would be passionate about the outcome and do their best to provide users with an outstanding application.
- Need for a seasoned development team. To complete this complex PHP web project, our client required a team of proactive experts able to analyse, think creatively, and suggest improvements. We analysed the tasks and goals to provide the client with our best resources and gathered a highly skilled and motivated team.
- Need to overcome a previous frustrating experience. Negative experience with the previous software partner has made Avail’s team sceptical about outsourcing. As a result, they had more strict requirements and higher expectations of our cooperation. To build trusted relations, we involved our best project and account managers and ensured constant transparent communication with the client. All questions and concerns were resolved immediately to assure our client that their success is our success.
How Avail Cooperated With Talmatic in This PHP Project
The client had doubts about choosing technologies for the application, so we helped to compare Ruby vs PHP and find the best option for the client’s goals. Talmatic provided most experts to work on a project basis. However, as it was a project in PHP, the corresponding engineer was integrated into the Avail Support team for ongoing support and maintenance permanently.
During our cooperation, Avail’s team also got:
- Developers with the required skill set. It was difficult for Avail Support to recruit the required engineers on the local market. Talmatic helped to hire PHP web developer, iOS and Android engineers, and a UX/UI designer with matching skills and experience.
- Ongoing support. Talmatic provided Avail Support with the workforce needed for the post-launch period support and maintenance to make sure that users are getting top-quality service with required fixes and updates.
- Rapid delivery. It was important for the client to launch their PHP website project as fast as possible. Thanks to the quick recruitment process and the high expertise of the assembled team, our client’s project expanded rapidly reaching more users.
Which Results Avail Support Achieved in Cooperation with Talmatic
In cooperation with Talmatic, Avail Support has a reliable IT partner, who shares vision and values, alongside risks and responsibility. A proactive team of seasoned software engineers joined the project to bring value from initial development to post-launch maintenance. The team was composed according to the highest client criteria in the shortest possible time. The client decided to complete their project in PHP, and all the technical stack was built around this technology, considering the possibility of launching the app on different mobile and desktop devices.
Thanks to the proactive and result-driven approach, we’ve reached the best time-to-market and launched a ready-to-use product within the planned timeline. After the successful cooperation with Talmatic, Avail Support re-gained an optimistic attitude to software development outsourcing.
What Avail Support Says About Cooperation with Talmatic
“Despite our previous unsuccessful experience with other software houses, we decided to try it again with Talmatic, which turned out even better than we had thought. We were impressed with how they attended to every single one of our requests; their attention to detail is great, and they do actually listen! We highly recommend them as a company that would provide not just a suitable candidate but the best one according to your criteria.”
Lisa Marie Clinton
CEO, Avail SupportIreland
Why You Should Partner with Talmatic to Build Your Software
Thanks to its extensive experience in digital product creation, Talmatic can become your partner in building software. We have already helped numerous clients turn their ideas into perfectly tailored digital products. Whether it should be a Java, Ruby, Python, or PHP project — we provide you with the best service to get your software done.
Our clients get such benefits as:
- Flawless communication. You are always on the same wavelength with your vendor, knowing about every detail from the stage of roadmap building and team recruiting to ongoing support. It is easy to find and resolve issues timely and make sure everything is on track.
- Access to the skilled workforce. We analyse your project needs to understand, which skills and experience should have the ideal engineers for your project. Our HR department builds a team that will cover all the project needs in the best way.
- All-covering services. If required, we will involve business analytics, designers, architects, testers, and other team members in your project to assist you at every point where you need it. Empower your domestic team with extra hands or complete a new project from scratch — we can do everything.
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