Customer
The US-based SaaS company needed help in boosting their in-house development team with an extra developer. In cooperation with Talmatic, they successfully conducted website migration to a new framework. This update improved the platform’s usability and customer satisfaction, leading to business scaling and sales growth.
Taradel LLC Provided Their Customers With Turnkey Marketing Solutions
Taradel LLC is a US-based company that provides small and medium sized businesses with marketing technologies: tools for automated email and omnichannel campaigns, their design and targeting. They offered comprehensive services of data analysis and white-labeled direct marketing on their easy-to-use software platform. Thanks to the outstanding services in their niche, the company kept its place in Inc. 5000’s fastest-growing companies in America for 12 years in a row.
Being the popular service provider, Taradel showed consistent growth in the number of clients. To keep their services on the highest level, the company had to ensure high performance of the solution and meet usability standards. Their website had to accommodate the latest web technologies and provide intuitive and seamless user experience. To achieve this, they were looking for an IT outstaffing company able to provide them with corresponding software engineers. They partnered with Talmatic and got a positive experience of cooperation, which we describe in the following website migration case study.
A Critical Challenge Required to Initiate a Migration Process
Every technology gets outdated with the pace of time. So, the website of Taradel, built with the technologies that were emerging back then, has become outdated. This issue significantly hindered the performance of the service and overall user experience. The slow response time harmed user satisfaction, and scalability limits affected the ability to onboard new customers.
The key challenge was to conduct a successful website migration to a modern framework. It was crucial not to disrupt the existing flows and not to alienate the client’s user base. The client compared capabilities of their in-house development and outsourcing and decided to enhance the domestic team with an extra engineer from an outstaffing vendor. It was paramount in this website migration case study to equip a client’s team with an engineer who can deliver technical excellence and seamless communication with in-house crew.
Taradel Chosen the Engineer from Talmatic
The cooperation began with the detailed initial presentation we sent on Taradel’s email. We analyzed the client’s website, business model and capabilities to offer an option that will deliver the required result within the appropriate budget and timing. We assigned Oleg, a migration technical specialist with the background of a Senior Front-End Software Engineer and 15 years of practical experience.
Oleg was onboarded into the in-house clients team to spearhead the transition to a new platform, moving the platform to Angular. From the detailed analysis it became clear that the best strategy would be a phased transition. It should ensure minimal disruption for platform users.
Talmatic supported the work of an engineer with the help of a supportive project manager who asked for regular updates, ensured transparent communication and timely feedback responses. The collaboration was streamlined by the means of tools like Slack and Atlassian. The meticulous work organization ensured timely delivery and outstanding results in this website migration case study.
Which Results Received Our Client
Website migration requires high skills and attention to conduct the transition rapidly and without much idle time. Using offshore development best practices and incorporating extra engineers, the client’s team delivered measurable results.
The updated platform significantly improved the business performance of Taradel. The use of Angular ensured faster response which improved user experience. The usability tests confirmed quicker load time and improved navigation. These improvements, in their turn, contributed to the increased engagement and significant boost in sales.
It became possible to achieve these outcomes thanks to the seamless integration of the Talmatics engineer to the clients domestic crew. Together, software developers finished the task within desired timelines and budget. The client received an updated tool for sustainable growth and easy scaling.
Taradels Testimonial About the Cooperation
This website migration case study became possible thanks to the responsive and thoughtful collaboration between the vendor and the client. And the customer-centric approach ensured customer satisfaction, reflected in the customers testimonial.
“We were impressed with their responsiveness. Thanks to Talmatic, the entire migration process has been completed seamlessly. Beginning with their transparent communication and up to the effective and rapid problem-solving, we felt a strong expertise of the engineer empowered by vendor’s support. The updated website looks more attractive and performs at a new quality level. It was pleasant and productive to cooperate with Oleg, he contributed greatly to the team work. At the end of the project, we are excited with the user engagement and sales boost we got thanks to the update.”
Jim Fitzgerald
CEO and founder, TaradelUSA
Why Talmatic Is Your Perfect Choice for Team Extension
This website migration case study is only one of the range of efficient and mutual-beneficial cases of cooperation. The success of our clients is our success. That’s why we work hard on each request and project to offer benefits that make our cooperation work:
- Seamless integration with the domestic team. The seasoned engineers of Talmatic are able to integrate seamlessly into client teams. Their smooth collaboration leads to exceptional results.
- Time-proven approach. In our services, we combine technical expertise of the provided developers with the unwavering commitment of our PMs, BAs, and POs to the client satisfaction and responsiveness.
- Personally-developed solutions. We study every request and analyze client business needs and processes to develop a personal ideal solution that will work directly for your situation. Whether you need to hire full time developer or build a remote team — we will work out the best way to complete it.
Choose Talmatic to solve your software-related tasks, and we will create another compelling case of success together! We will help you to bring your software into the new quality level.
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