Improve Remote Team Communication Using Simple Tips

George Fironov
George Fironov

I connect businesses with top software engineers and IT talent on demand. I focu...

26 posts

how to improve communication with remote workers

Internal communication is the tissue that connects the organs of any team into a single organism, making it function harmoniously like a symphony. It becomes even more important if we talk about collaboration inside remote or partially remote crews.

Even if now you are choosing between staff augmentation vs IT outsourcing, both of these models would need much effort to collaborate efficiently without seeing all the crew members in your office every day. Daily video calls and constant messaging may seem overwhelming and not effective enough but with our help, it will change.

As an expert provider of an alternative workforce, Talmatic gathered its own tips for effective remote team communication and engagement that help us stay on the same wavelength with all our distant coworkers. And we’re going to reveal some secrets for you.

In this article, we highlight the points where communication issues impact a company’s overall performance, find working strategies to improve remote team communication, and give you some simple tips that make a difference yet are easy to introduce. You will get ready for any kind of collaboration with the workforce, located in different countries and time zones.

How Remote Work Communication Impacts Company Performance

In business life, the first role of communication is knowledge transfer: report, explain, notify, etc. However, friendly and cheerful chatting also makes the atmosphere inside the collective more pleasant, motivating people to cooperate, make concessions, discuss questionable points, and find the best solutions.

We distinguish 3 effects of successful communication:

  • Smooth workflow. In a team without any interaction issues, the colleagues discuss work topics without any delays and are not afraid to express controversial thoughts and report troubles on time. No extra obstacles will arise on the way to the result.
  • Mutual trust. It is important for remote team members to trust each other and be sure about equal and honest contributions. Fostering constant, clear communication ensures trustworthy interpersonal relations. It is much easier to entrust your budget and business outcomes to the partner whom you trust.
  • High workforce motivation. Our Project Managers make sure everyone is valued and noticed for their contribution to the project. Feeling appreciated, the workforce keeps higher motivation and shows deeper commitment.

Fostering remote work communication best practices will improve employee performance and loyalty among your employees, resulting in better company performance.

Ways to Improve Remote Interpersonal Contacts

remote-team-communication

Offshore development best practices also imply strategies that help service providers build a friendly and productive atmosphere in the units, where people are spread across different places. Usually, they are common for different companies, but every vendor also can have their own ways of making things work.

Establish Clear Deadlines and Expectations

Offshore or in-house — it is important for every employee to understand what the employer is expecting from them and in which terms. Сommunication for remote teams should include this information from the very beginning: clear, and approved in written form in addition to the oral message. It will help to avoid misunderstanding and underachievement.

Set Rules With Communication Guidelines

Usually, companies map out expectations from employees in the corporate guidelines. They include hours of work, corporate messengers, rules of data exchange, details of the working process like frequency of daily or weekly meetings, form of reporting, etc. If you have any additional communication and collaboration rules and recommendations, it will be useful to add them to the guidelines. Defined in the corporate documents, the guidelines become official rules, set in your company.

Make Things Easier With Technological Tools for Remote Contacts

How to communicate effectively when working remotely? Choose tools for virtual meetings and data transfers, that will be safe yet comfortable for everyone. For safety reasons in IT outstaffing services, it is better to give access only by the corporate email and use separate file-sharing tools.

It is a common practice for IT vendors to have their custom software for working, and for talking as well, but it is better not to overwhelm new people with too many extra tools to install for a new project. Easy and seamless onboarding is the first step to effective co-working.

Use clear communication channel like Slack, Zoom, Microsoft teams for agile offshore software development.

Make Video Calls More Productive With Visuals

The way to communicate with remote workforce is the same for different projects and vendors: daily or weekly stand ups on video calls and ongoing chatting in a chosen messenger, like Slack. It might be overwhelming to spend hours on video calls listening to a group of talking heads. Demonstration of diagrams and visuals can make the process of daily standups or results demos more interesting and clear not only for the client. Such demos inside the work crew keep the workforce interested in the project’s progress and improve overall performance.

Eradicate Micromanagement

Effective communication while working remotely is impossible when the managers try to control their teammates now and then. Encouraging a sense of autonomy and trust can make a big difference, and recognizing employee achievements through employee recognition software can help boost morale and keep communication positive and open. Micromanagement makes employees feel underrated and incompetent, creates distrust and a lack of confidence. On the other hand, by giving space for independent work, you also give space for creative problem-solving and a credit of trust that increases workers’ loyalty and dedication.

Easy Video Conferencing

Video calling tools are probably the most important channels of communication in fully remote or mixed IT crews. For the comfort of all the process participants, they should be easily accessible, even with smartphones and tablets. They also should have high safety standards. Zoom, Microsoft Teams, or Google Meet are the most commonly used video messengers.

Optional Live Meetings

Remote team communication strategies will work better propelled by the offline meetings. It is not always possible to meet at least a team leader of the crew in person, but if the opportunity arises, even a short personal meeting at lunch will help to establish stronger work connections.

5 Remote Team Communication Methods to Introduce

remote-work-communication

If you want to know how to select a vendor for outsourcing, ask for the tools and communication methods they use. It will give you an image of the processes organization in the company. It is also possible to judge the communication security and, finally, choose the vendor whose methods are the most comfortable for your organization.

Handy Team-Based Software

Corporate software takes the stage when it is important to keep remote teams on the same page in different aspects of a project. This software often includes tools for task tracking, Scrum ceremonies, or Scrumban. Usually, we talk about Asana, Trello, and Atlassian, but every entity can choose another option from numerous alternatives or even use custom ones.

Hustle-Free Instant Messaging

Instant messengers are one of the most important communication tools because the need for data, thoughts, and status updates exchange is present every working day and hour. The market offers a wide variety of messengers, led by Slack which is used by more than 100,000 organizations around the globe. Establish rules for messenger usage, like hours of being available and the necessity of installing the messenger on a personal smartphone.

Traditional Corporate Email

Offshore development in Ukraine is known for implementing communication best practices for remote teams that also include creating the personal email of a contractor on a corporate domain. It gives the possibility to invite people to meetings, exchange official documentation, utilize plenty of official Google tools, and give access to different services by personal email address.

Top Remote Team Communication Tips

remote-work-communication-best-practices

Every company that engages different types of remote workforce and aims at impeccable results is constantly testing tips and strategies to make contacts among their dispersed contractors more impactful. These 10 tips have proved their effectiveness in different companies and projects. Introducing them in your company you will see the results soon.

Write Meeting Agendas

Without the agenda, meetings can get out of track and take too much time. So, if you are looking for a dedicated development team — Ukraine can offer them seasoned with effective communication and collaboration.

Appoint Daily Meetings Only When Needed

A practice of gathering people on a daily standup in some cases may lead to so-called “Zoom fatigue”. If everyday team meetings are not mandatory — it is better for a crew to skip them. It is also possible to gather not a complete crew, but only a few people if there are any questions regarding their parts of work.

Ensure Instant Contact Means

How to improve communication with remote workers? Make it seamless and constant. Live sessions available at any time help to solve issues on the go. It is vital here to set clear boundaries, establish working hours, and not bother people with project questions beyond their working hours.

Satisfy Team’s Need for Team Bonding

Even a dispersed team needs some team-building activities for bonding. Modern tools allow conducting these activities online, without a personal presence. But people can bond through everyday activities like group language courses or a flood chat.

Introduce Communication Guidelines

Give people information on how to communicate with a remote team in your case via clear guidelines. They should be introduced in the onboarding process and tailored to remote co-working. It is also important to assist contractors and walk them through your rules at the beginning.

Frequently Asked Questions

Looking to hire remote software developers but have a few questions unanswered? We are sharing our list of frequently asked questions by our clients when hiring software developers.

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To build efficient information exchange, it is recommended to use remote communication strategies that prove their efficiency.

Communication is important because it is the only way to keep people on track, motivated, and productive.

Communication is often challenged by Zoom fatigue, micromanagement, and complicated protocols.

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George Fironov
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